Light2matter values your trust and we take your privacy seriously. This privacy policy, which was updated on December 01, 2019, describes the privacy practices of

This policy, along with the Terms and Conditions, governs our collection and use of information, and your choices about this use.


Our Commitment to You

Light2matter never shares personally identifiable information about our customers with third parties for their direct marketing use. We send commercial emails only to customers who have asked to receive them.


Information we collect

Information you provide

We collect personally identifiable data (such as name, address, telephone number, email address, device location, transaction information, and payment card information) directly from you when you provide in connection with a transaction or request for information, such as making a purchase through our website, requesting a catalog or signing up to receive emails from us.

Information that is collected automatically

When you visit our website, we will also collect information automatically regarding your use of the website, including the IP address for the computer you are using, device ID, and the pages you visit without our website.

We may combine the information you provide and the information we collect during your visit to our website with data collected from third parties, including publicly available data, in order to better personalize your experience and to optimize the performance of our website.


Cookies and other technology

This page utilizes cookies, which are small data files stored by your web browser on your computer.  Cookies enable us to enhance and personalize your online experience, and permit us to remember you when you return to our website, to deliver personalized marketing, and to better understand the way you use our website.

We may contract with other parties who use cookies or other online tracking tools such as beacons or pixel tags to analyze the functionality and effectiveness of our website, to measure the performance of a marketing effort on our behalf, including email marketing, or to place advertising on our behalf across the internet.

You may delete or disable cookies using the settings on your internet browser.  However, some features of our website require cookies, including registration for an online account at


How we use the data we collect

We use the data we collect from you for the following purposes:

  • To complete a transaction with you at your request, such as processing payment for a purchase, or shipping merchandise you have purchased.
  • To provide you with information you have requested, including catalogs and marketing emails
  • To personalize your experience on our website and our communications with you
  • To provide you with relevant and personalized marketing, including personalized offers
  • To measure and understand the way you use our website
  • To improve our website and marketing efforts


How data may be shared

We contract with others to provide certain services, including web hosting, advertising, email distribution, market research, analytics, shipping, payment processing, and fraud prevention and detection services.  These companies are prohibited by contract from using personally identifiable information received in connection with their provision of these services for their own marketing purposes.

We do not rent or sell your information to others for their marketing purposes.

We may also contract with third party advertising companies to serve ads on our behalf across the Internet.  These advertising companies will use cookies or pixel tags to collect anonymous information about your visits to our website and your interactions with products and services, and may use this information and information about your visits to other websites to target advertisements. These targeted advertisements may appear on other sites that you visit.  While is not designed to recognize a web browser’s “do not track” setting, you may opt-out of receiving this kind of behavioral advertising by sending an e-mail to

We reserve the right to share information we have collected under this policy with corporate affiliates; in connection with a sale or purchase of business assets; where necessary to protect our rights or the rights of others; or as required by law.


Your Choices

If you would like to correct information you have provided to us, including updating your address or telephone number, please contact us by sending an e-mail to

If you place an order online, we may send you transactional emails relating to your order using the email address you provide at the time of the order.  If you have signed up to receive promotional emails from us, we may also send you emails with marketing messages.  To unsubscribe from marketing emails, you can contact us or click on the link included in every commercial email message.



We do not knowingly collect information about children under 13 years of age.


Visitors from outside Canada or the United States is directed to customers located in Canada and the United States of America, and online orders accepted over this website can only be shipped to Canada and the United States.  This Privacy Policy and the data practices of Light2matter with respect to information collected on this website are not subject to laws of countries other than Canada and the United States, including the European Union’s General Data Protection Regulation (GDPR).

International customers who are interested in Light2matter’s products, please send us an e-mail to

Looking to ship outside of Canada and the continental US? We provide an international shipping quote upfront and charge you only what we pay.

To learn more about international orders, please see our FAQs.


Changes to this Privacy Policy

We may update this policy in the future.  Please check back for changes to this policy.


Contact Us

To help us improve our privacy policy and practice, please give us your feedback. You may email us at


Updated 12.01.2019